Frequently Asked Questions

Tufting - Age Restriction Update
We have recently upgraded to a new generation of tufting guns that are much lighter and safer to operate. The workshop is now suitable for participants aged 8 and above. However, children between the ages of 8–12 must be accompanied by a parent to complete the project together.

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Sewing - 16+

Painting - All ages.

Tufting is the process of passing a group of threads (or a “tuft”) through a primary base material to create a rug-like texture. Using yarn and fabric to create rugs, coasters, mirrors, bags, pillows, benches and anything else your heart desires! Tufting projects are typically completed in five steps: tracing, tufting, gluing, backing and trimming.

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No drawing skills are required, as you will be projecting your image onto the tufting canvas. It is important to save all of these designs on your phone. We would appreciate it if you could send it to us before the class. We can help pre-draw it on the canvas for you.

We only accept reservations. It is likely that we will be fully booked a week in advance. We recommend scheduling your visit 1-2 weeks ahead of time. If scheduling for a group or private event please contact us as soon as possible. You can check on our website tutullc.info for availability and to make a reservation. Also feel free to DM us on Instagram.

The 2-6 hours class will cover the basics of setting up a tufting frame with stretched primary cloth, threading and operating tufting machines. Instructions on how to cut, glue, and finish a tufted piece will also be provided. Participants will work on projects of their own design on a frame with different size options.

We offer 4 types of tufting sizes. A typical session for a mini tufting workshop is around 2 hours, a small tufting workshop is around 3.5-4 hours while a medium tufting workshop is 5 hours. The large size tufting workshop is 6 hours or more, we highly suggest booking the morning session if you have dinner plan. It is an immersive whole day experience for an advanced tufter. 

Mini Size frames at 8 x 12 inches can accommodate finished pieces up to one 7 inches piece.

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Small Size frames at 15 x 15 inches can accommodate finished pieces up to 12 x12 inches.

Medium Size frames at 25 x25 inches can accommodate finished pieces up to 22 x 22 inches. 

Large Size frames at 28 x 38 inches can accommodate finished pieces up to 22 x32 inches. 

The reservation is booked for one person for one piece by default. Mini and Small Size frame is limited to one person only. However, if you are coming in as a pair please book Medium or Large Size frame for two people to share one canvas. 

Custom Design Guidelines (Important)

To ensure a smooth workshop experience and successful completion within the time limit, all custom designs must follow the guidelines below:

✔ Design Requirements

• One main subject only

• No text or letters

• No small or highly detailed elements

• Clear and simple outline

• No full photographs (must be simplified illustration or design)

• Simple and balanced shape (avoid overly irregular or sharp edges)

• Avoid multiple objects in one design

🤖 AI Simplification Required

All custom images must be simplified using AI tools or editing software before submission to ensure they meet workshop suitability standards.

Recommend: use Google Gemini to convert your image or photo into a simple 2D design suitable for beginner tufting.

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📩 Design Review

You are welcome to submit your designs in advance for review. Our review is based on workshop feasibility and time management.

Please note:
Approval means the design is suitable for workshop execution, but does not guarantee completion within the scheduled time.

Overtime & Completion Policy

• You are welcome to continue working if exceeds the allocated time, an overtime fee of $20 per hour will apply (non-refundable per partial hour). If you prefer to book another session on a different day to complete your piece, the rate is also $20 per hour, depending on studio availability.

• Alternatively, if you’re unable to complete it, we can finish it for you at an additional charge starting from $20, depending on the level of completion.

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💌We appreciate your understanding — any additional time means our staff will be staying beyond their regular hours to assist you.

Full meals or any food with smell are prohibited in the studio space. However, we do provide snacks and drinks at the resting area for you. 

Paw friends are also welcomed! We provide treats and waters. Please send us an email in advance. And be noted that there is a cat whose name is "ART" that hangs around our building.

Unfortunately, no refunds will be issued. Class fees are 𝗡𝗢𝗡-𝗥𝗘𝗙𝗨𝗡𝗗𝗔𝗕𝗟𝗘. We will accommodate up to one reschedule request. Requests for rescheduling can be made up to 𝗧WO 𝗗𝗔𝗬𝗦 before a scheduled class. In some cases we may offer transferring ownership of registration with notice before a class begins. Just contact us through email or Instagram DM. ​

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All sessions start and end on time to ensure a smooth schedule for all participants. If you are more than 30 minutes late, your booking will be considered a no-show and the class will be automatically canceled.

If you arrive within 30 minutes and are able to join the session, the workshop may continue; however, if the session exceeds the scheduled time, an additional fee of $20 per hour will apply (any partial hour will also be charged as $20).

💌We appreciate your understanding as late arrivals extend staff working hours and affect other sessions.

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Parking is limited. If you’re coming with a group, please consider carpooling. We kindly ask guests to park in the rear spots in the back outdoor area first. (if space is available, including double parking). Free street parking is also available nearby. Thank you for your understanding as the building is shared with other businesses.