Frequently Asked Questions

Tufting - Age Restriction Update
We have recently upgraded to a new generation of tufting guns that are much lighter and safer to operate. The workshop is now suitable for participants aged 8 and above. However, children between the ages of 8–12 must be accompanied by a parent to complete the project together.

​​

Sewing - 16+

Painting - All ages.

Tufting is the process of passing a group of threads (or a “tuft”) through a primary base material to create a rug-like texture. Using yarn and fabric to create rugs, coasters, mirrors, bags, pillows, benches and anything else your heart desires! Tufting projects are typically completed in five steps: tracing, tufting, gluing, backing and trimming.

​

No drawing skills are required, as you will be projecting your image onto the tufting canvas. It is important to save all of these designs on your phone. We would appreciate it if you could send it to us before the class. We can help pre-draw it on the canvas for you.

We only accept reservations. It is likely that we will be fully booked a week in advance. We recommend scheduling your visit 1-2 weeks ahead of time. If scheduling for a group or private event please contact us as soon as possible. You can check on our website tutullc.info for availability and to make a reservation. Also feel free to DM us on Instagram.

The 2-6 hours class will cover the basics of setting up a tufting frame with stretched primary cloth, threading and operating tufting machines. Instructions on how to cut, glue, and finish a tufted piece will also be provided. Participants will work on projects of their own design on a frame with different size options.

We offer 4 types of tufting sizes. A typical session for a mini tufting workshop is around 2 hours, a small tufting workshop is around 4 hours while a medium tufting workshop is 5 hours. The large size tufting workshop is 6 hours or more, we highly suggest booking the morning session if you have dinner plan. It is an immersive whole day experience for an advanced tufter. 

Mini Size frames at 8 x 12 inches can accommodate finished pieces up to one 7 inches piece.

​

Small Size frames at 15 x 15 inches can accommodate finished pieces up to 12 x12 inches.

Medium Size frames at 25 x25 inches can accommodate finished pieces up to 22 x 22 inches. 

Large Size frames at 28 x 38 inches can accommodate finished pieces up to 22 x32 inches. 

The reservation is booked for one person for one piece by default. Mini and Small Size frame is limited to one person only. However, if you are coming in as a pair please book Medium or Large Size frame for two people to share one canvas. 

For first-time tufters, we highly recommend using designs with big simple shapes and thick outlines. Keep the outer contours simple, avoiding irregular shapes. It is difficult to do with details, lines, dots, letters or irregular shapes with the sizes we offer. The large patterns you choose the easier you get for the first try. 

Why？Because：

• Small details and fine lines are challenging for beginners. The frame sizes we offer may not showcase intricate details effectively.

• A complex design cannot be completed in one session. If you want to tuft a very intricate pattern, it’s possible, but be prepared to spread it over multiple sessions, which might take several days. Please let us know in advance and schedule your next session. Each additional session is $25.​

Photos need to posterize a simple shape with big patterns. AI images or this website might help or you can also send them to us.

​

Overtime & Completion Policy

• You are welcome to continue working for up to 30 minutes after the scheduled class time at no additional cost. After that, an overtime fee of $20 per hour will apply. If you prefer to book another session on a different day to complete your piece, the rate is also $20 per hour, depending on studio availability.

• Alternatively, if you’re unable to complete it, we can finish it for you at an additional charge starting from $20, depending on the level of completion.

​

💌We appreciate your understanding — any additional time means our staff will be staying beyond their regular hours to assist you.

Full meals or any food with smell are prohibited in the studio space. However, we do provide snacks and drinks at the resting area for you. 

Paw friends are also welcomed! We provide treats and waters. Please send us an email in advance. And be noted that there is a cat whose name is "ART" that hangs around our building.

Unfortunately, no refunds will be issued. Class fees are 𝗡𝗢𝗡-𝗥𝗘𝗙𝗨𝗡𝗗𝗔𝗕𝗟𝗘. We will accommodate up to one reschedule request. Requests for rescheduling can be made up to 𝗧WO 𝗗𝗔𝗬𝗦 before a scheduled class. In some cases we may offer transferring ownership of registration with notice before a class begins. Just contact us through email or Instagram DM. ​

​

All appointments start and end on time to avoid delays for the next client. If you are more than 15 minutes late, your appointment may be considered a cancellation. If you arrive within one hour and still wish to attend, a $20 late-start fee will apply. If you are over one hour late, the class will need to be rescheduled, and 50% of the class fee will be charged to reserve a new time.

💌We appreciate your understanding as late arrivals extend staff working hours and affect other sessions.

​​​

Masks are highly recommended for both Covid safety reasons as well as microfibers. Sanitizer will be available.